1. -dunn's Avatar
    I know this may be a long shot but has anyone had any luck sync'ing their Garmin Index Smart Scale to the Garmin Connect Mobile app?

    I recently bought both a vivosmart HR+ and the Scale.
    I had no issues setting both up through the mobile app, however the scale doesn't seem to sync.
    When I get on the scale it correctly displays my name and appears to load the data to the wireless network...however it doesn't appear within the mobile app (vivosmart HR+ has no issues with syncing)

    I know the vivosmart HR+ is an older device, curious if this is an example of a newer Garmin device not being "compatible" with our mobile app (see vivoactive 3)
    01-24-2018 03:30 PM
  2. J Frost's Avatar
    I couldn't get it to sync the data and ended up returning the scale.
    02-09-2018 08:38 PM

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