1. Kunelius's Avatar
    So as the title states my (Microsoft Surface Laptop i5 4GB 128GB) has stopped charging after installing one of the automatic windows 10 updates. After connecting the charger to the laptop there is no indication that a charger has been connected.

    I've attempted to go back to an earlier build in the recovery settings, however it won't let me do that unless the laptop is plugged in and charging...however the laptop is no longer recognizing the charger so at this stage i'm not sure what I can do.
    01-11-2019 07:57 AM
  2. gernerttl's Avatar
    Have you tried shutting it all the way down and then charge it?
    01-13-2019 11:18 PM
  3. HeyCori's Avatar
    Settings > Update and Security > Windows Update > View Update history > click on the most recent update > hit uninstall

    Try that and see how it goes
    01-14-2019 05:12 PM
  4. Kunelius's Avatar
    Yes it doesn't charge even when shut down
    01-23-2019 10:31 PM
  5. Kunelius's Avatar
    Settings > Update and Security > Windows Update > View Update history > click on the most recent update > hit uninstall

    Try that and see how it goes
    The laptop has no battery left now so unfortunately I can't even go in and try that
    01-23-2019 10:33 PM
  6. HeyCori's Avatar
    By chance is there a Microsoft Store you can take it to? Maybe you can get some further assistance there, though your warranty period might be over depending on when you got it.
    01-24-2019 07:49 AM

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