After 1314 update, cannot connect to Win7 x64 PC

[bowlermonk]

I tried connection my 920 to one of my PC's after the 1314 firmware update today and nothing happened. My PC did not recognize that anything was plugged in, new or otherwise. The phone chimes in saying it is charging, but no love on the PC side. Any ideas?

 

[lsmachado]

Are you using the cable that came with your 920?

 

[bowlermonk]

Yes, I am, though I have admittedly tried a few cables, worrying that it was my 920 cable gone bad. All failed. And I never had an issue with a different cable before.

 

[ttsoldier]

Have you tried different usb ports? Are you plugged in directly into the computer rather than an extension/usb hub?

Have you tried soft resetting the phone?

 

[lsmachado]

Have you tried navigating your computer to windowsphone.com and then plugging in the phone?

 

[bowlermonk]

Yes to different ports, yes to directly into computer, negative on soft reset. Will try tomorrow.

Also, no, I have not tried plugging in when navigating to windowsphone.com. I will also try that tomorrow.

 

[bowlermonk]

Mui thanks, ttsoldier. Soft reset did it.