After amber update my touch screen stopped working !

datisdesign

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Jul 21, 2012
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I have updated to amber, in first restart everything is working fine but when I turn off display and turn it on again, screen wont respond to my touch !
I have soft reset many times but it doesn't help !
Whats happening !? :\
 

Chand Darling

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Mar 14, 2013
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I have updated to amber, in first restart everything is working fine but when I turn off display and turn it on again, screen wont respond to my touch !
I have soft reset many times but it doesn't help !
Whats happening !? :\

Try hard reset else you can re-flash manually and see (may void your warranty, if you brick).

You can also visit Nokia care and replace your faulty device ( Recommended )
 

dinesh_altius

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Mar 9, 2013
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Hi datisdesign,
I'm exactly faced with this issue. After amber update when my screen goes times out the touch screen becomes unresponsive. I had to either remove my battery or soft reset again. This is very much annoying. You got any fix for this? Please share if you have.

Thanks.
 

datisdesign

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yes, I managed to fix this problem with hard resetting, try to hard reset hope this works for you, just remember to backup stuff you need
 

DAAAAN

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How to backup stuff without a working touch screen?

In order to view/backup files on the PC you need to enter your PIN when you connect it to the USB, but I cannot enter the PIN without the touch screen....
 

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