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After amber update my touch screen stopped working !

datisdesign

New member
Jul 21, 2012
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I have updated to amber, in first restart everything is working fine but when I turn off display and turn it on again, screen wont respond to my touch !
I have soft reset many times but it doesn't help !
Whats happening !? :\
 

Chand Darling

New member
Mar 14, 2013
90
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I have updated to amber, in first restart everything is working fine but when I turn off display and turn it on again, screen wont respond to my touch !
I have soft reset many times but it doesn't help !
Whats happening !? :\

Try hard reset else you can re-flash manually and see (may void your warranty, if you brick).

You can also visit Nokia care and replace your faulty device ( Recommended )
 

dinesh_altius

New member
Mar 9, 2013
23
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Hi datisdesign,
I'm exactly faced with this issue. After amber update when my screen goes times out the touch screen becomes unresponsive. I had to either remove my battery or soft reset again. This is very much annoying. You got any fix for this? Please share if you have.

Thanks.
 

datisdesign

New member
Jul 21, 2012
69
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0
yes, I managed to fix this problem with hard resetting, try to hard reset hope this works for you, just remember to backup stuff you need
 

DAAAAN

New member
Sep 25, 2013
10
0
0
How to backup stuff without a working touch screen?

In order to view/backup files on the PC you need to enter your PIN when you connect it to the USB, but I cannot enter the PIN without the touch screen....