- Jul 24, 2015
- 1
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After resetting my laptop (specs below) from within Windows 10, it cannot boot anymore.
It just displays the hp logo and after that it's a black screen with my mouse pointer, indicating that something is loading (the spinning circle). But how long I wait doesn't matter, because it doesn't boot ever. I have tried booting in safe mode, and that worked. But I'm not able to figure out how to boot normally.
my specs: HP Envy 15-j190nb
Intel i7 M 4700MQ
Intel HD 4600 graphics + nVidia gforce 840m
12 gigs ram
can you please help me out?
Thanks in advance!
It just displays the hp logo and after that it's a black screen with my mouse pointer, indicating that something is loading (the spinning circle). But how long I wait doesn't matter, because it doesn't boot ever. I have tried booting in safe mode, and that worked. But I'm not able to figure out how to boot normally.
my specs: HP Envy 15-j190nb
Intel i7 M 4700MQ
Intel HD 4600 graphics + nVidia gforce 840m
12 gigs ram
can you please help me out?
Thanks in advance!