Anyone know where the Nokia store is in Chicago? I can't find any answer. TAT

wzy0136

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There are some problems on My Nokia!

My friend is in Chicago, I have sent my broken phone to him so that he can take it to the nokia store.

But he can't find the Nokia store in Chicago. Anyone know the address?
 

wzy0136

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My 928 sucks!!! Its screen is broken suddenly.

There are some problems on My Nokia!

My friend is in Chicago, I have sent my broken phone to him so that he can take it to the nokia store.

But he can't find the Nokia store in Chicago. Anyone know the address?
 

palandri

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Re: My 928 sucks!!! Its screen is broken suddenly.

It use to be on Michigan Ave., but they closed it about 3 years ago. I got my Nokia N8 at that store. I did hear about a new one opening in Chicago, but I haven't heard anymore about it for 6 months.

Where did you buy your 928 at?
 

luk3ja

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Re: My 928 sucks!!! Its screen is broken suddenly.

find a phone repair shop or find somewhere online, I looked around and the cost I saw was $250 which is a complete rip off!
 

Phillip Ibarra

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Re: My 928 sucks!!! Its screen is broken suddenly.

If you got your 928 through verizon just call them up and tell them the screen quit working. It should be under the 1 year warranty through nokia. They will send you another one, then you ship your broken one back to them. Its really easy and they pay for the return.
 

11B1P

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Re: My 928 sucks!!! Its screen is broken suddenly.

find a phone repair shop or find somewhere online, I looked around and the cost I saw was $250 which is a complete rip off!

Considering that may have been the digitizer and lcd assembly, that is probably not a bad deal, if it includes the labor. I could see the assembly itself being that much.
 

hopmedic

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Re: My 928 sucks!!! Its screen is broken suddenly.

If you got your 928 through verizon just call them up and tell them the screen quit working. It should be under the 1 year warranty through nokia. They will send you another one, then you ship your broken one back to them. Its really easy and they pay for the return.

There is a highly technical legal term for this. Insurance Fraud. It is a crime.
 

berty6294

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Re: My 928 sucks!!! Its screen is broken suddenly.

There is a highly technical legal term for this. Insurance Fraud. It is a crime.

Correct me if im wrong, but if the LCD just stopped working, that is considered manufacturing defect and warrants a replacement?
 

StevePT

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Re: My 928 sucks!!! Its screen is broken suddenly.

Correct me if im wrong, but if the LCD just stopped working, that is considered manufacturing defect and warrants a replacement?

Yeah broken can mean two things - doesn't turn on/won't respond to touch (warranty eligible) or screen cracked (not warranty eligible). It wasn't stated which category this one falls under so I think it's a bit brash to assume it's a fraudulent attempt to get a replacement phone.
 

Penny_1

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Re: My 928 sucks!!! Its screen is broken suddenly.

There is a highly technical legal term for this. Insurance Fraud. It is a crime.

If the screen shattered, then it WOULD be insurance fraud if that process actually worked. But it wouldn't. If you go through that process with a damaged phone, they will charge you the full retail price of the phone when they receive it and see it is damaged.

If the display broke in some other way, as in just stopped working without any appearance of physical damage, then it could be claimed under warranty.
 

wzy0136

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Re: My 928 sucks!!! Its screen is broken suddenly.

It use to be on Michigan Ave., but they closed it about 3 years ago. I got my Nokia N8 at that store. I did hear about a new one opening in Chicago, but I haven't heard anymore about it for 6 months.

Where did you buy your 928 at?
I got my Lumia928 on Amazon without contract. Because I am not using it in US.

I have found one in Michigan Ave in Google, but it seems the office building for Nokia Staff.

I don't know what can I do.
 

wzy0136

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Re: My 928 sucks!!! Its screen is broken suddenly.

find a phone repair shop or find somewhere online, I looked around and the cost I saw was $250 which is a complete rip off!

I got my Lumia928 on Amazon without contract. Because I am not using it in US.

My 928 is under the one year warranty. I don't think I should pay sth for my problem.
 
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wzy0136

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Re: My 928 sucks!!! Its screen is broken suddenly.

If you got your 928 through verizon just call them up and tell them the screen quit working. It should be under the 1 year warranty through nokia. They will send you another one, then you ship your broken one back to them. Its really easy and they pay for the return.

Not Really. I got my Lumia928 on Amazon without contract. Because I am not using it in US.

My 928 is under the one year warranty.

What should I do? TAT
 

wzy0136

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Re: My 928 sucks!!! Its screen is broken suddenly.

Considering that may have been the digitizer and lcd assembly, that is probably not a bad deal, if it includes the labor. I could see the assembly itself being that much.

My screen just stopped working and three vertical line appeared on the screen(Red One, Green One, Blue one)
The screen just freeze and stop on the same image.
 

wzy0136

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Re: My 928 sucks!!! Its screen is broken suddenly.

Yeah broken can mean two things - doesn't turn on/won't respond to touch (warranty eligible) or screen cracked (not warranty eligible). It wasn't stated which category this one falls under so I think it's a bit brash to assume it's a fraudulent attempt to get a replacement phone.

My screen don't respond to touch, not cracked.
 

wzy0136

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Re: My 928 sucks!!! Its screen is broken suddenly.

If the screen shattered, then it WOULD be insurance fraud if that process actually worked. But it wouldn't. If you go through that process with a damaged phone, they will charge you the full retail price of the phone when they receive it and see it is damaged.

If the display broke in some other way, as in just stopped working without any appearance of physical damage, then it could be claimed under warranty.

My case is latter one.
 

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