Appreciate your phones guys, TRUST ME

[zhaoqian]

HD7 is just ok for me

 

[mud314]

Oh man I know how you feel. I am on VZ so my only choice is the Trophy, I will pass. I was for a very brief moment on Tmo with the 710 and loved it. Back to my iPhone on VZ and I gotta tell you, it's def not a WP7, the way WP7 works is just so much better, easier and all around just more user friendly. I'm waiting for new phones to hit big red and providing it's not a Samsung, I'm buying it. Not a Samsung fan at all. I do have three upgrades available on my family plan and by dec I will have 4 and the other 3 fam members are very happy w/their 9930 and iPhone 4....soooooooo. Naw I will just wait.

 

[Corepc]

My Focus Flash is back after a 2 week hospital stay at Samsung Repair. I messed up my settings, to where only edge was working. And Sim card would lose it settings. It was enough that I had to send it back in for repair.

It sat for about a week before anybody looked at it. Because the first CSR did not document the problem the correctly and was not actually trained in windows phone I come to find out.

It took me calling to check on the status to get things moving and after speaking to CSR that was trained in Windows Phone. He was able to determine what needed to get fixed and got things moving.

They ended up replacing the pba (KEYPAD / KEYPAD BACKLIGHT IN - RX AUDIO - SPEAKER - KEYPAD / KEYPAD BACKLIGHT IN ) - assume this is like what a motherboard on computer is ?

During that time I was stuck using my crappy lg300c feature phone so I truly missed my phone during that time..

I still blame the 2 week wait on the first CSR who did not document and troubleshoot things properly. The second time I called I was transfered to Tech trained in Windows Phone.

So if you are going to call Samsung then make sure you tell them it is a Windows Phone else you will end up a CSR that is trained in andriod trying to help you..

Time to reinstall everything, oh and Phone is back up and running like New..:lol: