apps won't reinstall after a hard reset

fredd

New member
Feb 15, 2008
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Would anyone know why my apps won't reinstall after I did a hard reset
I got in my purchases but I get a message that reads apps can't be reinstalled at this time. I have the Icon with Windows 8.1
 
Try to see if your Microsoft account is logging you in from the phone.
I had to re-enter the user and password after a reset.
 
Are your settings set to only update/download apps via WiFi. When I hard reset my 920 this was the default setting (it can be changed). Once I entered the password again for my home WiFi and went to the store and initiated it they all started downloading, but did not do so until I did this.
 
Are your settings set to only update/download apps via WiFi. When I hard reset my 920 this was the default setting (it can be changed). Once I entered the password again for my home WiFi and went to the store and initiated it they all started downloading, but did not do so until I did this.
Could you let me know what exactually you did in the store to make it work. Ive tried a few things but no luck. I wouldnt mind this so much but for some reason it wants me to repay for some of my apps
 
Im back in business now. I must have done something wrong after the reset. I did another hard reset and everything came back just like I had it. Even my start screen. Thanks for the help.
 
So, after a hard reset - everything comes back from a backup ?
or, do you have to re-install all your apps ?
 
the only thing i had to do was get my pictures back from one drive and put my music back in. Contacts were in backup plus
 
Good to hear. Glad it worked out. Sorry I didn't get back to answering your other post earlier.
 

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