AT&T GDR2/Amber update stuck at 0%

[ZX9]

In trying to download the latest 920 update, my phone has been stuck at 0% downloaded. Multiple reboots and two soft resets haven't helped. At one point, I had turned off auto-download, rebooted, and managed to get it to start. Then, another "an update is ready to be installed message" came up and I instinctively hit download, though at this point it was already downloading. It promptly went back to 0% and has been stuck since. Reboots after changing to airplane mode and changing update settings have so far been to no avail. If anyone has any suggestions, they would be much appreciated.

 

[Laura Knotek]

How fast is your WiFi network? Could it be timing out due to a slow network?

 

[australopithecine]

Same problem here mate.. but I found the way to fix it . I spent a lot of time searching for solutions and some ppl suggested shut down/turn on soft/hard reset etc.. I switched my wifi on and off..did a couple off manual shutdown and power ups..and also tried soft reset once, I wasn't bold enough to do the hard reset because there were many ppl complaining that their phones were stuck at gear/nokia logo screen etc.. also read that you should connect the phone to a power source while hard reset was going on.. Soo I just simply plugged in my lumia 620 and it started downloading ...no hard reset nuthin.. So when you're stuck at Downloading update 0% part..just plug in the phone into a power socket and it'll start downloading btw..be sure to use th same charger that came with the phone as I read somewhere else that other chargers may cause problems like randon restarts and shutdowns

 

[australopithecine]

It appears that there are 2 updates.. the first downloaded quickly..installed..restarted.nokia logo>gears>update successful.. but firmware version was same and there was no glance screen or anything. So I checked for updates again and now its downloading another bigger update( its taking more time to download) (keep it plugged in while it is installing restarting etc)

 

[iboypx]

Thank you sooooooooooooo much.. it worked for me....

Same problem here mate.. but I found the way to fix it . I spent a lot of time searching for solutions and some ppl suggested shut down/turn on soft/hard reset etc.. I switched my wifi on and off..did a couple off manual shutdown and power ups..and also tried soft reset once, I wasn't bold enough to do the hard reset because there were many ppl complaining that their phones were stuck at gear/nokia logo screen etc.. also read that you should connect the phone to a power source while hard reset was going on.. Soo I just simply plugged in my lumia 620 and it started downloading ...no hard reset nuthin.. So when you're stuck at Downloading update 0% part..just plug in the phone into a power socket and it'll start downloading btw..be sure to use th same charger that came with the phone as I read somewhere else that other chargers may cause problems like randon restarts and shutdowns

 

[Ashish Chamoli]

Haha Thank God, it's working nOw
Thanks a lot, Happy New Year
have a Good time

 

[anon(5928073)]

Crazy how it is that easy!

 

[mirzafida]

Same problem here mate.. but I found the way to fix it . I spent a lot of time searching for solutions and some ppl suggested shut down/turn on soft/hard reset etc.. I switched my wifi on and off..did a couple off manual shutdown and power ups..and also tried soft reset once, I wasn't bold enough to do the hard reset because there were many ppl complaining that their phones were stuck at gear/nokia logo screen etc.. also read that you should connect the phone to a power source while hard reset was going on.. Soo I just simply plugged in my lumia 620 and it started downloading ...no hard reset nuthin.. So when you're stuck at Downloading update 0% part..just plug in the phone into a power socket and it'll start downloading btw..be sure to use th same charger that came with the phone as I read somewhere else that other chargers may cause problems like randon restarts and shutdowns

hahaha, unexpected tricks. very nice.

 

[Dhasarathan Krishnan]

Thanks.....Its working :smile:

 

[szary wilk]

So when you're stuck at Downloading update 0% part..just plug in the phone into a power socket and it'll start downloading

Thanks, you're great
I guess it has something to do with battery saving option which I had enabled. It prohibits phone from updating?

 

[Matthew Wallace]

I was ****ting myself there, have been at 0% for the past hour, just pluged it in to power socket and away it went.