Hi all,
I have an AT&T HTC 8X that I just started using on the Bell Canada network. The frequences seem to be the same and it should work on both networks. When I put my IMEI number into the phone checker on the bell website it says it is a compatible phone.
Voice and text work fine, unfortunately data does not work. It says it is on the 4G network in the top left of the phone, but I'm unable to use any apps that require data. Not sure if anyone else has had this problem or might have any idea why this is? Tech support hasn't been very helpful. Hopefully its a setting or something on bells end, although maybe the phone isn't compatible, but that would seem odd as they use mostly the same frequencies.
I'm also unable to text images and I don't think I can receive them either (although haven't confirmed that 100 percent) not sure if that's a related issue.
Any advice any one has would be greatly appreciated.
I have an AT&T HTC 8X that I just started using on the Bell Canada network. The frequences seem to be the same and it should work on both networks. When I put my IMEI number into the phone checker on the bell website it says it is a compatible phone.
Voice and text work fine, unfortunately data does not work. It says it is on the 4G network in the top left of the phone, but I'm unable to use any apps that require data. Not sure if anyone else has had this problem or might have any idea why this is? Tech support hasn't been very helpful. Hopefully its a setting or something on bells end, although maybe the phone isn't compatible, but that would seem odd as they use mostly the same frequencies.
I'm also unable to text images and I don't think I can receive them either (although haven't confirmed that 100 percent) not sure if that's a related issue.
Any advice any one has would be greatly appreciated.