Audio jack in my laptop is behaving abnormally.

[Windows Central Question]

I have XPS L502x, i am facing issue with my audio jacks.
my laptop has 2 audio jacks, 1 for headphones and speakers and other for the S/P DIF.

the issue is -
1- When there is no jack plugged in - it shows both 1 & 2 have plugged in.
2- when 1 is plugged in - it shows no jack is plugged in.
3- when 2 is plugged in it shows 1 is plugged in.

the problem is when i want my built in speakers to have sound i have to plug an empty jack into 1, and i am not able to connect the external speakers.

 

[Laura Knotek]

Hi and welcome to WindowsCentral.

Is it possible that there is some dirt or lint in the audio jacks? Have you tried blowing out the jacks with some compressed air?

 

[holdum333]

Hi! It's also possible that the jack has a physical problem. If using compressed air doesn't fix your issue as suggested by Laura:wink:, a visit to your local repair shop might be needed; it your not handy fixing these things. I'm not handy dissembling a laptop! It would require a lot of effort and a steady hand. I don't have that:smile: