Audio problem - with respect to phone calls and music

tallracer

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Sep 17, 2013
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I bought a lumia 720 phone 2 months back. It was working fine till yesterday. I am facing an audio issue wherein i am not able to play music through the loud speaker. But when i use my headphones, i am able to hear the music. Also when i am not able to hear the other person nor the phone rings when i call someone (both with and without earphones). But when i try the same with the loud speaker on while calling someone, then i am able to hear the phone ringing and even the person's voice on the call being picked. :cry:

Please help me with this issue.
 

spazzmeister

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Oct 19, 2012
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There about three similar threads on the same issue. If a soft reset and hard reset don't solve the problem then its most likely a faulty headphone jack. Send it in for repairs.
 

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