Band 2 / MS health app not working?

Snoops8

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Feb 24, 2012
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Previous to this day I had absolutely no issues syncing my band 2 to my phone or my computer. Today however, neither the cell phone nor the desktop MS health app works. In fact, I can't even view previous data using the app. It just says "system error."

Viewing previous data using the web portal still works however.

So, did they cancel the MS Health app? Is anybody's band 2 and MS health app still work today?
 

DOGC_Kyle

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Jun 19, 2013
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Getting the same issue.

Last successful sync was at 3:24pm EST. I have data up until that time showing on the web dashboard.

If they were shutting it down, they'd make some sort of announcement and take down the web dashboard too. They'd likely issue privacy info, secure deletion, whatever stuff like that.

I'm betting on temporary issue for now. It's been not even half a day.

Also see here to see if there is any announcement: https://answers.microsoft.com/en-us...one-down/605edede-3f9e-493b-98a5-a653791d09f7
 

Snoops8

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Feb 24, 2012
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Okay, thanks for the reply!

Seeing as how MS health (as far as I know) only really works with Band 1 & 2, and because each band has a limited life due to the strap tearing, I'm wondering how long it will actually be supported.

On the plus side, this is the only time I've ever had issues syncing. The fitbit ionic forums are full of people who say their watches don't sync.
 

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