Can no longer speak nor listen to music in the last hour?

Villordsutch

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Nov 13, 2012
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My wife has just rang me from a landline asking if I can help so I've turn to your collective knowledge to see if you can.

This morning my wife rang me from here Nokia Lumia 920 and all was fine. However at just after 12pm she attempted to ring me again and I could hear her, so she tried to ring me to a different number again the same; so I rang her she could hear me but I couldn't hear her.

Ringing me from a landline she told me she's restarted the phone twice since discovering the issue and also she's noticed when she clicks on the Music icon on the home screen it begins to launch music then returns her to the home screen straight away.

I've looked on the web and cannot see any fixes anyone suggest anything on how to fix this?

​Thanks
 

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