Can't update Windows 10 version (from 1803 to newer) on my Surface Book 2

klithos

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Apr 3, 2020
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tried a number of times and solutions.
The system was formerly giving me the option to update to 1903 version, but now does not give it anymore, although informs me that my version (1803) is now obsolete and has to be updated.
Herebelow the resume of actions performed:

- 200312 - UNINSTALLING MOST RECENT UPDATES
- unistalled KB4346084, KB4486153, KB4523203, KB4537479, KB4537795
- system did re-install all of them but KB4346084, adding the update 2020-02
- applied Windows Update Reset script
- applied WinUpgrade_9252 > Result: Upgrade failed
- Applied Windows10UpgradeApp >
> Final Result: Upgrade failed
> Error Info: error 0x80070013

- 200313 - ENSURING SURFACE BOOK2 CORRECT OPERATION
-applied Surface Book2 Diagnostic Tool > no alarms
- applied Windows Update Reset script
- applied Windows Update Assistant
> Final Result: Upgrade Failed
> Error Info: (not registered)

- 200318 - INSTALLATION FROM WINDOWS USB INSTALLER
- Prepared USB unit with version 1903 x64 through Windows Media Builder
- applied USB Tool
> Final Result: Upgrade Failed
> Error Info: Boot configuration (order of partitions) not as expected
- Recommended: RE Tools, System (EFI), MSR, System (C:\Windows)
- Surface Book2 configuration: MSR, System (EFI), System (C:\ Windows), RE Tools

- 200322 - UNINSTALLED THIRD PARTY APPS
- Uninstalled third party A/Virus, Firewall Contro and Maintenance apps
- Disconnected all external units (HDD and DVD)
- applied Script_Reset_Windows_Update_Tool-master > no errors
- at step 13 automatically initialize the Windows (in-built) upgrade
> Final Result: Upgrade Failed
> Error Info: Boot configuration (order of partitions) not as expected

- 200331 to 200402- OPERATIONS UNDER THE ASSISTANCE OF A MICROSOFT ADVISOR
- Anything new was received from my contact
- Standard operations were repeated with new USB and DVD Installation Tools and version 1909
> Final Result: Upgrade Failed
> Error Info: Boot configuration (order of partitions) not as expected
 

anon(5327127)

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May 25, 2011
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Good lord that's a lot of text. Most sensible (ish) option...

Download the 1909 iso, slap it onto a USB stick, backup your files and CLEAN install Windows 10. You then know exactly where you're going from that point forward. That, or use the Upgrade adviser to clean update your system.

Good luck.
 

yuanyasmine

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Feb 26, 2020
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Hi klithos,

With these major upgrades, the most successful method is to upgrade from the Windows 10 ISO - you download the ISO and then perform an Offline Upgrade

Click this link:
https://forums.windowscentral.com/e...Fsoftware-download%2Fwindows10&token=B8Rxhqmu
to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), then choose ISO

When the ISO file completes downloading

Disconnect from the Internet

Uninstall any 3rd party Anti-virus - this is a known issue with 1803

Then, double click it and then run Setup.exe to begin the upgrade . . .
 

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