Context: This is one out of multiple sections from a letter I made collecting feedback about the most commented flaws from Xbox in the recent years.
1st-party games
When talking about first-party games, Microsoft has a certain fame in part of the game industry for not producing quality games, but that statement isn’t entirely true. The company has published, and continues to publish quality games, but a combination of a lack of consistency in quality and lack of relevant IPs has led to many people having the thought expressed previously, to the point that even when Microsoft does put out quality games, it gets often ignored or demoted by big part of gamers.When it comes to Xbox Game Studios, Microsoft was very clear about defining creative freedom for the studios as the main principle, a strategy that has paid off in certain ways, but that came at a cost of the publisher’s reputation. Creative freedom is important and resulted in beloved games by the community like Psychonauts 2 and Hi-Fi Rush, but if that means studios should be allowed to make anything independent of the quality level of it, it would also be the responsible for releases like Redfall or Crackdown 3 (which aren’t very well remembered by gamers), implying the necessity of a better quality control, something the community itself has been asking for. Like Matt Booty said to Tim Schafer in E3 2019, the mission is just to “make good games”, so making sure that the games are at least polished while still being true to the creative vision is the core to making great games.
Letting the studios completely independent also means there is no guarantee Microsoft could just lose its next games, like what happened in 2020 or 2022, where the biggest games of the cited years got delayed because of a lack of planning between the publisher and the studios. If Microsoft managed to consistently deliver quality games, it would change their position as a game publisher, creating expectation for their next titles. The best example Xbox has of this is Forza Horizon, one of the brand’s biggest titles, which got bigger and bigger with each release by just being consistent, and as a result, is one of the biggest (if not the biggest) names in the racing genre and had Forza Horizon 5 as the biggest release in Game Pass at the time. So, if Microsoft wants to create successful IPs, it will need consistency more than anything.
Talking about IPs, Microsoft seems very determined in creating new IPs instead of depending on its classics and well-knowns like Forza and Halo, and from 2024 and forward, Xbox has been clear about their strategy of making the broadest lineup, not trying to highlight a specific game or undermine smaller games. It sounds like the perfect strategy; it guarantees the Xbox platform and Game Pass has games for basically every genre and every type of player, but it’s still not proven to be the best strategy. Although it makes sense considering Xbox’s strategy and it sounds good for both consumers and Microsoft, since it means Game Pass offers everything for all players from massive RPGs to smaller co-op and indie experiences, pretty much every good first-party lineup from Xbox had at least one big game, whether it was Halo, or more recently with Starfield, the platform always had a game that was pushed more than others, and for a reason: these big and broad games drive the platform forward and for more people. Sure, Microsoft’s lineup strategy for 2024 is solid; everyone that is interested in something from a plane simulator to immersive narrative experiences will find something that only Xbox can offer and will consider signing up to Game Pass, but these games (Avowed, Towerborne, Hellblade 2 and Flight Sim)* all feel more niche, made with target audiences in mind which compared to games like Forza Horizon 5, probably won’t cause the same impact for the platform. With that said, the point is not to just abandon these games or force game studios to make more casual experiences, but just pointing the possible risks of doing this strategy without a big and polished title that can be enjoyed by practically anyone. Matter of fact, that was what happened in 2022, a year with Grounded and Pentiment, two good games in their own ways, but that weren’t enough to mark 2022 as a good year for Xbox’s lineup in the minds of the community, because there was no big release like Forza or Starfield.
*This text was written before the announcement of the Developer_Direct 2024 and of Indiana Jones in 2024, which addressed this issue very well (unless it gets delayed O_O).
But if Microsoft wants a truly remarkable and iconic set of games, it needs uniqueness, and it seems to have understood this assignment. Xbox arguably has one of the most unique catalogues as a publisher in the industry, since it’s one of the few that are still willing to publish smaller and more creatively bold games, and that helps asserting an identity to the platform. Xbox is the only platform that currently offers RPGs or simulators, genres that Nintendo or PlayStation usually wouldn’t risk making because they just aren’t system sellers or known for having huge audiences. While that could be a risky strategy like said in the last paragraph, no one knows when one of these games could turn out to be a bigger success than a lot of other games that are considered more “mainstream”; Baldur’s Gate 3 and even Hi-Fi Rush, which got acclaimed by Xbox gamers and critics, are perfect examples that a game can be successful and burst out of their own bubble by just being fun and polished.
So, in conclusion, the priority is to consistently deliver quality and creative games, making sure they’re in their best state possible when they're in the player’s hands. If Microsoft can do that while balancing their lineup of games with creativity/variety and relevant IPs that have fun/accessible gameplay, it would increase their reputation as a video game maker, a platform and would boost Game Pass as consequence.
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