Finding my phone

[Lloyd Jenkins]

I have two Nokia Lumia 520 phones, and each is registered to a different Microsoft account.
When I try to find either of my phones it says they are not found but they will keep looking and send me an e-mail when they do find it. They never do find it. I have a good cell and Wi-Fi connections.
Location is on, and when I tell them to ring my phone it rings although it says they can't find my phone right now and will try to ring it later.

Any ideas?

 

[rishabk97]

Unfortunately, not in all countries this feature works. Check if your country is listed in the list of Find My Phone here: Windows Phone feature and service availability | Windows Phone How-to (India)

 

[Lloyd Jenkins]

It worked previously just fine so it must be supported here. When I bought the second phone I cleared all my information off the original phone, and then re-registered the Microsoft account in my wife's name, and then used my Microsoft credentials to set up the new phone, and now I can't find either phone when searching.

 

[Lloyd Jenkins]

Well today the find my phone service worked so I guess it was the service that was not working. All good now.

 

[rishabk97]

Great then!