Full refund possible?

[LWH1991]

I got my band 2 at the start of the year, since then I have had to get it replaced 4 times and the strap is starting to split again.

I paid for the Complete cover so it's still under warranty for the next year.

From what I have read online this is a common scenario and the band 2 has in fact been discontinued because if the design flaw.

What are my chances of getting a refund? Anyone else having this issue?

 

[ygtgngr]

I heard that they are giving Fitbits instead of bands if you want to swap now.