Glance screen issues

[windobuddies625]

My glance screen doesn't work anymore. I tried soft reset nothing fixed it. Even when I call the phone goes into black screen even before I put it to my ears. Any solutions? Help .

 

[libra89]

Are you on 8.1 or Windows 10 Mobile?

 

[windobuddies625]

Are you on 8.1 or Windows 10 Mobile?

8.1 update 2