Glance

[Vishalpatial]

Glance is not working in my nokia Lumia 620 what to do???

 

[pankaj981]

Have you updated all Nokia system apps? And did Glance work before?

 

[xandros9]

Is your proximity sensor working? (can you double-tap to wake?)

 

[Vishalpatial]

Pankaj yes I hv updated all apps and using preview for developers

 

[pankaj981]

Well I guess I am out of ideas here. Unless you want to change your date's year to 2114+ and try uninstalling and reinstalling all system apps there doesn't seem to be any other way (unless you want to hard reset your phone)

 

[Vishalpatial]

Hard reset can resolve my problem???

 

[Vishalpatial]

I think Xandros proximity sensor is not working....i m not able wake up my phone😞

 

[pankaj981]

I think Xandros proximity sensor is not working....i m not able wake up my phone😞

Proximity sensor has nothing to do with waking up your phone. Does your screen go off during a call when you bring it near your ears?

 

[xandros9]

I think Xandros proximity sensor is not working....i m not able wake up my phone��

I would clean the top part of the display first.
Remove any screen protectors., they can potentially interfere with proper operation.
If the phone has had service/been disassembled recently, something from that might be interfering with the sensor.
I've seen a report that spraying compressed air into the earpiece has fixed this issue on a Lumia 920. Can't say if it'll do any good on the 620, but if its onhand, its worth a try.
It could be outright broken, requiring service.

Proximity sensor has nothing to do with waking up your phone. Does your screen go off during a call when you bring it near your ears?

The proximity sensor has control over whether Glance and Double-Tap-to-Wake are active. Whenever the sensor tells the phone that its covered (whether by a hand, being in a pocket, or malfunctioning) glance will not activate nor will you be able to use double-tap-to-wake. Reasons being to save power and reduce accidental double-taps respectively.

 

[Vishalpatial]

Yes xandros,it goes black!!

 

[Vishalpatial]

Oh sry pankaj

 

[Vishalpatial]

Thanx xandros I will give it a try😊,I hope this resolvves my prblm🙏

 

[pankaj981]

Yes xandros,it goes black!!

Okay in that case looks like the proximity sensor is working as expected. Try uninstalling Glance, reboot then re-install.

 

[Vishalpatial]

But pankaj it goes black turn back on only when call ends

 

[Vishalpatial]

As you told pankaj,I hv redownload it...but still not working😱