Guys Please Help Me Out Here!

[Wp_Shashwat]

Alright, I'm panicking here.. The Back, Start and Search buttons of my Lumia 720 are not working!! This started yesterday.. Now they work very rarely.. Got any solutions?

 

[anon(7900571)]

Did you drop your phone ?
Diagnose your phone to the nearest nokia care centre.

 

[Wp_Shashwat]

No other solution?

 

[Wp_Shashwat]

BTW, yeah i dropped it, but from a very low height.. Is the build quality supposed to be like this?! That too a Nokia phone. :/

 

[anon(7900571)]

BTW, yeah i dropped it, but from a very low height.. Is the build quality supposed to be like this?! That too a Nokia phone. :/

you actually damaged the capacitive buttons , phone is still solid constructed if it is still under warranty I am sure nokia will fix this for you .Good luck pal.

 

[Wp_Shashwat]

Yep under warranty.. Is this issue common?? And how much time will it take to fix it?

 

[emperor_skull]

Well is not common , I have dropped my 520 many times and nothing happened to it and also I have a friend that has a 720 he's own fell too so many times but nothing also happened, so I would say that the problem is not that common

 

[anon(7900571)]

Yep under warranty.. Is this issue common?? And how much time will it take to fix it?

can't say maybe a 7-10 days

 

[Wp_Shashwat]

Damn! I cant live without my phone! As it is, the service is not that gud here in India...

 

[anon(7900571)]

Damn! I cant live without my phone! As it is, the service is not that gud here in India...

there is good service in New Delhi , and you will get a temp phone for the time being , I got nokia 5800

 

[Wp_Shashwat]

I don't know about Nagpur... :/

 

[anon(7900571)]

I don't know about Nagpur... :/

I am sure you will get good service there unlike Samsung where they say " sir apke phone me pani ghus gaya hai ab yeh out of warratny hai 5000 ka bill hai , jab ke phone pani me gira he nahi " lol

 

[Wp_Shashwat]

Bwahaha agree!! xD

 

[bobbob1016]

BTW, yeah i dropped it, but from a very low height.. Is the build quality supposed to be like this?! That too a Nokia phone. :/

Every single drop is unique. The front of all smart phones are glass. Unless it's specifically made to take abuse, which means it loses form for functionality (basically it can't really be tough and pretty). I dropped my Lumia 920 from about 4 feet on to pavement (in a parking lot) and it works like a champ. Nokia has a history of sturdy devices is because they weren't glass fronts.

 

[Wp_Shashwat]

This one was from a low height.. I got up, it was on my lap, and it fell down.. Don't know why this problem happened though!

 

[siddharth1102]

Its not the height that matter its the position in which it fell, about service they took 3 weeks to change my phones capacitive buttons in delhi. Now now I feel display has turned yellowish :\ or maybe because I didnt see my phone for 3 weeks.

 

[Wp_Shashwat]

Maybe.. Tried adjusting your Lumia Colour Profile?

 

[abhishyam2007]

Nagpur should have Nokia care centers. Contact them. And mostly if you request properly they will get it fixed as fast as they possibly can.

 

[siddharth1102]

Maybe.. Tried adjusting your Lumia Colour Profile?

yeah had to adjust it to cool and natural to make it look like white.
I still dont know how display used to be before