Help to remove unsupported video files from Lumia 925

[Philip Livingstone]

Hi,

When I got my brand Nokia 925 a couple of weeks ago I made the mistake of copying some videos that seem to be in unsupported formats (mainly *.avi).

So as they aren't supported, they won't show up on my phone, and what is MUCH WORSE is that they are not even visible in Windows Explorer when I connect my phone to my pc using USB cable.

Strange thing is, they do show up inside the Windows Phone application on my pc.

How can I find these files on my phone to watch them, or failing that, how can I delete them please?

BTW, the phone is unlocked when I try to view the files on my pc.

 

[anon(8657436)]

There's a delete option in the app for desktop also I presume. Never used it anyway. For finding them the hard way, you can buy Moli Player Pro (supports all formats) and play them.