***Edit. After chatting with MS we discovered that all it needed was an uninstall and reinstall of the PC app. All good now.
Like many others, I got a few free albums
from Microsoft's promotion and I also bought a few. I had to use my phone as I was at work. My phone was already low on space, so once an album was downloaded, I removed it from my phone.
I came home to use Xbox Music app on my Windows 8.1 PC and I can't find out how to download my albums to my PC. I actually don't see my music when I use the Music app, but I do see it when I log on through the web player. The web player only shows my purchases, while the app ony shows music already on my pc. I am logged into both.
Why is this so confusing and complicated?
All I want to do is download the music I purchased to my pc.
Thank you.
Like many others, I got a few free albums
from Microsoft's promotion and I also bought a few. I had to use my phone as I was at work. My phone was already low on space, so once an album was downloaded, I removed it from my phone.
I came home to use Xbox Music app on my Windows 8.1 PC and I can't find out how to download my albums to my PC. I actually don't see my music when I use the Music app, but I do see it when I log on through the web player. The web player only shows my purchases, while the app ony shows music already on my pc. I am logged into both.
Why is this so confusing and complicated?
All I want to do is download the music I purchased to my pc.
Thank you.
Last edited: