How do I get my 512GB card to open if it is encrypted with bitlocker?

shariwynd

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Jul 7, 2018
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I am using a Surface Pro 4, running Windows 10 Pro (2018). When I inserted my 512GB card into the slot, a message comes up saying, "The bitlocker encryption on this drive is not compatible with your version of Windows. Try opening the drive using a newer version of Windows." I have installed all Windows updates, and other encrypted SD cards that I've inserted into the slot have worked. Any assistance with this issue would be greatly appreciated. Thanks!
 

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