How do I keep my screens from going black after a while?

[Windows Central Question]

How do I keep my screens from going black after a while

I upgraded from Windows 7pro to Windows 10. Three times since, when I was watching a YouTube video, my screens went black. Not like shut off, because they had a gray glow, but no image. I could hear the videos playing still, but could not get my display to return. When I finally manually shut the computer down and restart, the monitors are back again. I have an AMD Radeon HD 5700 Series graphics card and have checked for updated drivers. Any other suggestions?

 

[realwarder]

Re: How do I keep my screens from going black after a while

Originally posted by Windows Central Question
I upgraded from Windows 7pro to Windows 10. Three times since, when I was watching a YouTube video, my screens went black. Not like shut off, because they had a gray glow, but no image. I could hear the videos playing still, but could not get my display to return. When I finally manually shut the computer down and restart, the monitors are back again. I have an AMD Radeon HD 5700 Series graphics card and have checked for updated drivers. Any other suggestions?

How are you checking for upgraded drivers?

 

[Chintan Gohel]

Re: How do I keep my screens from going black after a while

I upgraded from Windows 7pro to Windows 10. Three times since, when I was watching a YouTube video, my screens went black. Not like shut off, because they had a gray glow, but no image. I could hear the videos playing still, but could not get my display to return. When I finally manually shut the computer down and restart, the monitors are back again. I have an AMD Radeon HD 5700 Series graphics card and have checked for updated drivers. Any other suggestions?

have you also checked for OS updates?
You mentioned monitors - you're using more than one screen?

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