How do I 'unstick' my lumia 1520?

[Windows Central Question]

My phone is stuck on the 'goodbye' screen and I can't get it to respond.

 

[ven07]

Soft reset - vol down and power button. Try that first and we'll go from there

 

[Matthew Morgan1]

Thank you very much. That worked. I was hoping it was something simple.

 

[ven07]

It usually is Welcome to the forums Matthew :grin:

 

[Matthew Blair]

When in doubt, always soft reset. It covers a multitude of phone sins.

 

[ven07]

Lol sooo many Matthews.. I fear we might be overrun heheh