How to Reset Windows

[Karan_jha]

My friend has a Windows 8.1 Laptop. It is infected by virus. How do I reset his Laptop and remove everything.

 

[holdum333]

Hi Here's a video that should work! If you need more help, I'll be logging on and off all day!:smile:
https://youtu.be/DSQEhYmz61M?t=3

 

[holdum333]

Hi I see you gave me a like! Thank you! Did it work for you? Do you need further help??:wink: