How to unlock phone without hard resetting

[Kayleighkins]

I broke my screen and had to fix it myself and it took a while to do but I forgot my password in that time and I don't want to hard reset it as I don't want to lose photos and videos I have on my phone.

How do I unlock my phone without the password?

 

[PlexusCV]

Where are your photos stored, on the phone or sd card? If it is on the sd card just back up your photos and videos with a pc, using a sd card reader.
To unlock the phone you will have to remember your password or else the only solution is to perform a hard reset.

Sent from mTalk

 

[overcookedcoffle]

You may try resetting your pin online using this feature ( I hope this works for you). If not, you'll need to do a hard reset..:unhappy: