I just tried to switch off my nokia lumia 720 but on the screen there's just mark

[Mari Marishka]

I just tried to switch off my nokia lumia 720 but on the screen there's just mark "goodbye" and I can't switch on it.what can i do?

 

[Mari Marishka]

I just tried to switch off my nokia lumia 720 but on the screen there's just mark "goodbye" and I can't switch on it.what can i do?

 

[K_Arora5]

Take out the battery of the phone. It should help.

 

[Mari Marishka]

How can i take out battery from it?Can't open it

 

[Mari Marishka]

How can i open it?

 

[K_Arora5]

Okay so the battery is non removable. Try this key combination.
Volume down + lock button.
Press them at the same time for 10-15 seconds and your phone should restart.

 

[Mari Marishka]

OMG I love u i love u i love u.it worked thanks a lot <3

 

[K_Arora5]

No problem sir.