- Jan 22, 2015
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Please Help! I am running windows vista and also have an iphone 5 and an ipad and usually upload my photos via windows live photo gallery. For the last couple of months it has stopped recognising my phone. When I click on "computer" it is not showing there either. Itunes is the only system that seems to recognise the phone. I have tried updating all the drivers and software, creating a new administrator profile, disabling the antivirus software, uninstalling and reinstalling itunes, checking the different usb ports. Funny thing is my old iphone 3 is still recognised but not the newer ones.... Anyone know what to do?