Is data what's causing Microsoft to trip up every now and then?

[Windows Central]

Does Microsoft's decision making need a more human touch?
This article is unscientific. I don't have any data to back up my claims. And indeed, the opposite of my claims could very well be true. I'm also in a very easy position. My choices don't impact hundreds, perhaps thousands of employees, their families, and shareholder investments. It's with this in mind that I very much understand why Microsoft is so obsessed with data. Yet, their decisions are often baffling, and produce cascading unintended effects that lead to partial, and sometimes, total, retraction.

Full story from the WindowsCentral blog...