- Aug 23, 2014
- 7
- 0
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I have a Lumia 920. Three days back i updated from windows 8 black to cyan. I was really happy until i open the camera app. The camera crashes all the time. Whenever i open it a black screen appears and return back to start screen. Using Nokia camera app does the same thing except it shows a loading screen in black background and then crashes too. Any app that is somehow associated with the camera does not open. It crashes. Even the flashlight. I uninstalled every app that uses the camera but nothing good happens. I did a soft reset and nothing happens. Camera still crashes. I did hard reset as well but problem persist. Even deleted all my data and after hard reset i started as a new fresh but once again my bad.
After searching and surfing, i installed Nokia recovery software tool in my laptop and flashed everything once again using this software but it doesn't worked that way either. Now I'm stuck with a phone that has 8.7 MP camera that doesn't work. I really need to fix this issue but i cant get anywhere. I love the cyan update very much especially the CORTANA but this update is bothering me very much. NEED HELPPPP !!!!!!!
Here is my device information :
carrier : Rogers Communication
software : windows phone 8.1
firmware revision number: 3051.50009.1424.0000
OS version : 8.10.12393.890
Hardware revise version : 6.0.0.0
chip SOC version : 8960
MAC address : C8-3D-97-A7-5B-E8
MEID :
IMS : not registered
Please help me
............... as soon as possible !!
After searching and surfing, i installed Nokia recovery software tool in my laptop and flashed everything once again using this software but it doesn't worked that way either. Now I'm stuck with a phone that has 8.7 MP camera that doesn't work. I really need to fix this issue but i cant get anywhere. I love the cyan update very much especially the CORTANA but this update is bothering me very much. NEED HELPPPP !!!!!!!
Here is my device information :
carrier : Rogers Communication
software : windows phone 8.1
firmware revision number: 3051.50009.1424.0000
OS version : 8.10.12393.890
Hardware revise version : 6.0.0.0
chip SOC version : 8960
MAC address : C8-3D-97-A7-5B-E8
MEID :
IMS : not registered
Please help me