[L920] Personal videos not visible after 8.1 upgrade?

AjayVG2002

New member
Oct 11, 2014
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I have Lumia920. After upgrading to 8.1 my personal videos have disappeared though in StorageSense it shows that 7gb space is occupied by videos. Please help.
 
Two methods:

Method 1:
Download and use Files, use the Files app to browse to your video and view them.

Method 2:
Plug it in a PC and use the Windows Phone program for it. The program should find it, extract all the videos onto your PC and then delete the ones on your phone then re-import them, it'll probably appear after.
 
Tried Method1. Did not work. In the Files also the Video folder appears empty. Will try Method2 and revert. Storage Sense still shows 7.91GB occupied under Video.
 

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