Lost all contacts on My Nokia Lumia 720

[Duncan Stoddart]

Hi there, I've lost all the contacts on my Nokia Lumia 720. Windows phone with Microsoft account / Hotmail email.

I've signed into the windows phone website to check them and there was about 5 or 6 which I recently created.

I noticed they were gone on the 16th of September in the morning and the night before I all of a sudden had 110 emails (57 of which were birthday messages from the 14th) which implies it was signed out or not updating for a period of time.

This is REALLY REALLY annoying as I phone loads of people for work throughout the day and save every number I call for future reference (estimated over 1000 contacts - maybe that's an issue?) so could really use getting them back??

One other thing I noticed I hit refresh a couple times and an error message came up saying error code 1428..... something something (cant remember and never took a screenshot.

Hope someone can?

Thanks,

Duncan

 

[rdubmu]

When you go to outlook.com, do you see all your contacts?

 

[Duncan Stoddart]

When you go to outlook.com, do you see all your contacts?

No there is a couple that were created recently.