- Apr 20, 2014
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Not sure if this is the right place to post this one as I guess it is an account issue, I have four devices plus an Xbox One, my desktop, Surface Pro 3, 1520 and Xbox One are all working fine, but as of last night my HP Stream 7 has gone a bit mad, it signs in OK at start up and on the desktop all looks fine.
When I start Groove Music it just doesn't see that I have a music pass (I do and the Stream is one of four devices signed up and was working yesterday afternoon), I cant really get it to do anything, non of the links like settings work, the same with Films and TV, it just sits there, a grey screen, yet I can launch Edge, come on here and it signs me on, the Xbox app, email, calendar, just about every app that I can try seems to be working.
If I go on the web from my desktop and log into my account I can see all my devices, it lists my Stream as a Music and Film and TV device, I can even use find my device to see where it is.
If I go into the store from the Stream 7 and click on music it says "You have a music pass"
Anyone else experiencing anything like this on HP Streams, or more realistically on any devices.
All devices as updated as far as possible with the Stream on 10586.71 I have shut down and done a few restarts, getting no where.
When I start Groove Music it just doesn't see that I have a music pass (I do and the Stream is one of four devices signed up and was working yesterday afternoon), I cant really get it to do anything, non of the links like settings work, the same with Films and TV, it just sits there, a grey screen, yet I can launch Edge, come on here and it signs me on, the Xbox app, email, calendar, just about every app that I can try seems to be working.
If I go on the web from my desktop and log into my account I can see all my devices, it lists my Stream as a Music and Film and TV device, I can even use find my device to see where it is.
If I go into the store from the Stream 7 and click on music it says "You have a music pass"
Anyone else experiencing anything like this on HP Streams, or more realistically on any devices.
All devices as updated as far as possible with the Stream on 10586.71 I have shut down and done a few restarts, getting no where.