Lumia 1020 - Custom Ringtones

[philiphales]

To use your own tune it says goto Settings; Ringtones; Custom Ringtones, but I cannot see any Custom Ringtones, despite having saved a tun in the folder Ringtones. There is not an option - Custom!!!!

 

[TechFreak1]

What file format is the tune?

It has to be .mp3 or .wma (the phone will automatically convert .wavs to .wma), not DRM protected and less than 30mb in size.

I have had no issues with .mp3s (.wma has been abit flaky - but is probably the way it was converted by the program I used), also if you want custom tones get the app Melodia.

 

[philiphales]

It is an MP3 <30MB, the phone updated this morning to 8.1, but when I go to settings - ringtones + sounds; it has vibrate ON at the top next is Ringtone, which is Nokia Tune if I touch this I get a list of tunes with Windows Phone at the top and a series of tones then Nokia and a series of tones, but nowhere is the word CUSTOM!!

 

[philiphales]

Firstly the phone updated a load of stuff this morning (I only got it this Saturday).
If I go to Settings; Ringtones +sounds, I am faced with (at the top of the phone) vibrate (which is on); then Ringtone, (which is Nokia Tune), if I touch this I get a series of tones (Windows at the top) and further down Nokia tones, but the word CUSTOM is not there!!!!

 

[TechFreak1]

Try this, go to notifications + actions --> load up an app --> notification sounds --> is custom there?

If not, try deleting the file and adding it back in again via PC or a file manager (Like pocket explorer, files or aerize explorer)

 

[ssapre]

Download Nokia Ringtone Making app, try to create a sample ringtone and then check the same in settings. that should force apply the settings which might be missing from internal processes.

 

[philiphales]

Nothing for load up an app, but I went to the apps website and downloaded ringtone maker - selected the file I wanted and it asks if I want to make that slice my ringtone, when selected yes, and went back to Ringtones + sounds; there is a custom heading and my ringtone!
It is a bit worrying that options are disappearing - I had this with my last phone Xperia J, downloaded the latest (as was) Android update and custom ringtone selection was no longer a possibility, had to do the same as this and install a ringtone app.

 

[TechFreak1]

Nothing for load up an app, but I went to the apps website and downloaded ringtone maker - selected the file I wanted and it asks if I want to make that slice my ringtone, when selected yes, and went back to Ringtones + sounds; there is a custom heading and my ringtone!
It is a bit worrying that options are disappearing - I had this with my last phone Xperia J, downloaded the latest (as was) Android update and custom ringtone selection was no longer a possibility, had to do the same as this and install a ringtone app.

That is odd, never have come across that before...

Check-out Melodia it now has a large library of tones that you can use and set.

 

[J Latomaki]

Check your mp3 file that it is in correct format. No longer than 40 seconds, 128 kbps and ringtone gender. Once I had 320 kbps ringtone and it didn't show at all as a custom ringtone. I changed it to 128 kbps and it works fine.

 

[TechFreak1]

Check your mp3 file that it is in correct format. No longer than 40 seconds, 128 kbps and ringtone gender. Once I had 320 kbps ringtone and it didn't show at all as a custom ringtone. I changed it to 128 kbps and it works fine.

Good point!

Never crossed my mind as usually all custom ringtones / tones I make (I use audacity to extract the portion of the audio I want and then polished it off) are usually less than 20 seconds and always 128 kbps.

 

[jeetu4444]

I have same issue..i was on dp 8.1..i downgraded to 8 then to 8.1 cyan and the 8.1.1 dp...I had copied all my stuff on my comp..and pasted all folder back on the fone...but when I go to set ringtones...my folder ringtones don't show up..weird...but if I download new ringtone from mobile 9 app its show in custom ringtone...but when I go to file manger I cant find where the new ringtones are stored...weird I guess we need a fix