Lumia 640

[osmin medina]

How can I have my phone back?

I updated my phone and when I was trying to restart it
it never came back on.
Can someone help me please!

Posted via the Windows Central App for Android

 

[RumoredNow]

Have you tried the Windows Phone Recovery Tool?

FAQ - How can I recover/reset/restore my phone software? - Microsoft - USA

 

[osmin medina]

But how?
When I pushed the button the phone start with the Microsoft logo. And the screen turn black with a no happy face.

But thanks all your help I really appreciate

Posted via the Windows Central App for Android