Lumia 920 won't charge wirelessly after Amber update

MarcXW

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Apr 5, 2011
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Hi,
I got the Amber update yesterday evening. Since I've installed it though, I haven't been able to charge my phone wirelessly. It's a little annoying, especially since I bought the charging plate last week. I don't think my plate is faulty for the aforementioned reason and also because the small light turns on when I lay my phone down on the plate.
However, even though the plate seems to detect the presence of the phone, the phone itself doesn't react, at all. I've tried everything short of a full reset, but nothing seems to work. I've noticed others having issues with wireless charging since the Amber update, but I was wondering if anyone else has had this same issue. I don't want to have to send my phone in for repairs, as I recently did it in order to finally get rid of the dust under the FFC and they kept my phone for three weeks and wiped all my data.
Does anyone have any suggestions as to what I could try?

Thanks
 

MarcXW

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OK,

so I tried discharging the phone completely to see if it would turn back on when on the wireless charging plate. And, surprisingly, it did, however, as soon as the OS had booted up, the charging stopped and I had to plug the phone in for it to stay on. It seems as though this is clearly a software issue though. The only thing I don't understand is why no one else who has Amber has reported having this problem. I'm a little bit at a loss. I don't know if I should bring my phone back on warranty or if I should wait for Nokia to address this problem, which they are maybe aware of.
 

Andrea Bugada

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Marc I'm in the same situation: my Lumia 920 doesn't charge wiressly when switched on. This just after the Amber update.
So you're not alone. If you find a solution please post it here, I'll do the same.
 
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misterklaw

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Mine suddenly doesn't like the fatboy charger. It plays the little tune to show it is charging, every 20 seconds, like it is starting and stopping charging. Taking the charging plate out of the cushion seems to work better.
 

pavanbabut

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Mine is charging fine after the update, but the soft buttons wont work once I take off of the wireless charger after the update. I have to restart the phone for them to work, but once I put it on charing plate, they stop working.

I flashed it with portico rom update.

Any suggestions?
 

RobHalligan

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My Nokia 920 stopped charging yesterday on my Nokia NFC charger . I do not have the Amber or the GDR2 updates. I'm on the standard ATT ROM which has it's apps fully updated. I tested to see that another Nokia 920 does work with my charger. I can charge through the USB port. I haven't run the battery down to see if the charger will turn the phone on when placed on the charger when off. The charging light does turn on when the phone is placed on the plate.
 

Borrador

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It seems that I'm not the only one who has wireless charging problems with Lumia 920. I installed Amber-update to my Lumia and it worked flawlessly for a couple of days and then it just stopped taking wireless charging. The charging light on the plate turns on, but nothing else happens. Also if I place turned off phone on the charger, phone wakes up. However, it doesn't start to charge. I hope Nokia releases quickly a fix for this seemingly common and annoying problem.
 

RobHalligan

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ATT warrantied mine in a 10 minute phone call. The tech support staff didn't make an effort to fix it or have me re-set the phone or anything. Replacement works great. It didn't show with Amber or GDR2 on it.
 

MarcXW

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So I sent it in and Nokia fixed it. Now it works except every now and then when I get the blinking light on the charger. I do still believe it was a software issue though that will hopefully be fixed with another update
 

duoFurious

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So I sent it in and Nokia fixed it. Now it works except every now and then when I get the blinking light on the charger. I do still believe it was a software issue though that will hopefully be fixed with another update
so how did you do the warrenty through them, i cant at att because i bought full retail and sim unlocked it
 

jh1225

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Having similar problem, but mine seems to charge, but dings all night long. Does not seem to matter if Glance or two tap is on or not. Tried it on two different plates. I have not tried plugging it in yet, but as a Dr. I need the sound on and charging while I sleep.
 

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