Lumia 925 - frozen documents in Office app

[deepaero]

Hi guys,
I've tried to search trough the forum but didn't found the answer.

So when I'm opening large docx file from Skydrive or phone memory - document opened with no probs at first time.
But later, often this document doesn't loading properly.
So it means only part of the document can be displayed. In worst case scenario - just an empty screen.

I'm presuming there is some problem with documents caching.
I had a look through the apps and I have found one called Cachecleaner.
Although I have dev unlocked phone - this Cachecleaner requires a root, so no luck with that.

Did someone experienced the same problem?
Is there any way to clean Office cache?

Thanks a lot!

 

[Laura Knotek]

Does it help if you soft reboot your device?

 

[deepaero]

Does it help if you soft reboot your device?

I've tried to do next things:
- soft reboot
- deleting the file from Phone where it was saved before
- opening that through Skydrive app and Office app

No luck at all, the problem remains the same.

Thank you!