Lumia does not detect wifi

[MikeBel]

Hi all,
My Lumia 1520 has recently stopped to detect any wifi network. I can only work with 3g/4G now.
Can you help?
Thanks!
Mike

 

[Harrie-S]

Guess you tried soft reset.
Could be hardware did you drop your phone and after that it stopped or did you "disassemble" it.
A while ago there was a post were the wifi antenna cable was not connected anymore.

 

[MikeBel]

Hi Harrie,
Thanks for your answer. As far as I know, my phone didn't fall down and was not disassembled either.
It just suddenly stopped to detect wifi. May this be due to any software installation? Well I'm not sure to have installed anything new recently/
Maybe I should bring it to repair...
Thanks!

 

[aximtreo]

I would first try the soft reset and then the hard reset if the first doesn't work. If neither of these don't work, then send for repair. Do the first two to save you time and money.

 

[MikeBel]

Thanks Aximtreo
Will first try these steps before go to repair service

 

[Talderon]

I had this issue with a couple Lumia devices and it boiled down to WiFi Sense (I tried to look for the source link but can't find it).

I had to hard reset in order to get it back and I changed the setting for "Share Wi-Fi networks I select" to OFF to keep this from happening again.

So far, no issues!

 

[MikeBel]

Hard reset helped. Wifi came back to life
Thank you so much for helping!