Microsoft account recovery.

[vikash singh1]

A friend of mine forgot his password to hotmail account. And he is having trouble recovering it. He is not able receive any code sent to his phone. Have tried two- three no. For the code haven't received it yet. Now don't know how to go through. If I do reset he will loose all his contacts. Please help

 

[AV2RY]

I'm not sure if there is any difference between requiring code on PC or this app. But..
Check out "Authenticator" http://www.windowsphone.com/s?appid=e7994dbc-2336-4950-91ba-ca22d653759b

 

[AV2RY]

I'm not sure if there is any difference between requiring code on PC or this app. But..
Check out "Authenticator" http://www.windowsphone.com/s?appid=e7994dbc-2336-4950-91ba-ca22d653759b

Or he can call "customer" service they could help him out easily

 

[Harrie-S]

If he is unable to retrieve his password you he could probably "save" his contacts with this app.
http://www.windowsphone.com/s?appid=07f078fb-cdbb-42e8-9027-25eddccbebf2

Another way is if you have an "old" spare smartphone. Use this to copy his contacts to this phone and after reset move them back.

Good luck.