Microsoft Band iOS App / Missing GPS data

b52hbuff

New member
Nov 7, 2014
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Anyone else having a problem where the iOS app fails to show map/track for GPS enabled activities? On the latest iOS app (1.3.21021.1), it shows "Enable GPS on your Band to record a map of your run."

I went back to look at historical data where I specifically remembered that GPS data was available, and I got the same message. I reviewed my activity data on the Microsoft Health website (https://dashboard.microsofthealth.com/#/), and I see all of my GPS track/map data.

It looks like there is something in the app that is preventing it from downloading map/track data from the cloud.

So far, I've tried closing the Microsoft Health app and reinstalling the app. Neither of those worked.

Anyone else see this and/or have a fix?
 

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