MS Health Android Lollipop network error on login

[Nicholas Cruz]

Im trying to get my Band 2 to connect to my Nexus 6 that I just hooked up. I am coming from a 1520 and an 830 that both connected to MS Health without any issues. After I go through the initial login screen on MS Health, it tries to connect, says "Just a few seconds more" then stops and gives me an error "Network error, An error occurrec while signing in." That's it. It wont go any further than that.

Has anyone seen this or have a solution to this problem?

Thanks

 

[Nate Silver]

Did you un-register your Band in the app, factory reset the Band, and then set it up as if it were brand new? If so, you should have gotten prompts as to whether you were using the Band with Android, IOS, or Windows phone. If you did all that, the only thing I can think of is some setting in the phone that is preventing it from connecting through BT.

 

[Nicholas Cruz]

Thanks for the reply Nate. Unfortunately, I havent even be able to open the app. I installed the app, I get past the "enter account info" screen, it says "Just a few seconds" and then I get the network error. Frustrating.