My Lumia 920 Custom ringtones are not showing in my pc folders????

[WPCentral Question]

I am trying to get my custom ringtones off my phone and onto my Windows 7 pc. I have followed all the available options to do this and not one of them works - there are no ringtones showing on my pc and yet they are very clearly in my phone and working. Is there something else that I should be doing?

 

[jontyfernz]

I am trying to get my custom ringtones off my phone and onto my Windows 7 pc. I have followed all the available options to do this and not one of them works - there are no ringtones showing on my pc and yet they are very clearly in my phone and working. Is there something else that I should be doing?

Use files-copy them to another directory and try