My SP4 Story

thathybrid

New member
Dec 10, 2015
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So over the weekend I got my SP4 i5/4GB/128 and everything was going smooth. However, I started noticing the fan would kick in while sleeping and the device would get very hot. On top of that it had a dead pixel so I went back to the Microsoft Store to see if they would swap it out. I get to the store and they give me a new one and as soon as I get home and start setting it up I notice there's another dead pixel. Great. I drive back to the store and they apologize and swap it out again but this time I check it out in the store for any more dead pixels. There we're none so I went home a happy customer. Wrong. As I'm setting it up I notice the charger is different than before and upon further examination of the box I realize its the core M model (-__-) So I head back to the store (which is about a 30 min drive) for a 3rd time and sat there at the bar while they went through FOUR different SP4 models and each one ended up having a dead pixel or 2. The manager said there was nothing else he could do and that they must have received a bad batch. Ended up getting a refund and leaving. Very disappointed with the quality control of Microsoft and will be sticking with my MBP Retina for the time being. Anyone else have an experience like mine?
 
30 minutes each way, or 3 hours driving? Even 1.5, I would have gotten drunk, drove back a 4th time and killed someone.