My windows phone is locked up.

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WPCentral Question

There is a lightening bolt and the settings icon on blank screen. How do I get it unlocked?
 
If you have not yet, plug into the AC power so your battery has plenty of charge.

Do a Soft Reset by holding the Power + Volume Down buttons until the phone vibrates and reboots (about ten seconds).

If it boots back to the Lightning Bolt and Gear screen you will have to do a Hard Reset which causes loss of data.
Turn off the phone.
Hold the Volume Down button and tap the power button.
The phone should boot to an Exclamation Point screen - release the Volume Down button
Factory-Reset-Nokia-Lumia-Phones.jpg

Tap in order: Volume Up, Volume Down, Power, Volume Down

The phone will flash the OS version stored in memory and you will have to do your setup again.
 

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