My Windows XP computer doesn't recognize my HTC 8X phone

[skwan15]

I am trying to download my Itunes music, and transfer it to my phone, but every time I try to connect the USB chord to my computer, no icon appears to "My Computer." My phone starts charging when it is connected, and a "Found New Hardware Wizard" pops up on my computer asking me if I want to install the software for the MTP Device.. However, I don't think you're supposed to install the software, right? I think it says you're not supposed to on the Microsoft website. When I tried to install it anyway, it says "There was a problem installing this software." I've also tried multiple USB ports.

Because I don't have a Windows 7 or 8 computer, the app doesn't work... I will try using another computer (another Windows XP) but I am highly doubtful that it will work...

 

[marpad87]

I don't have Windows XP, but I can suggest you to transfer your stuff via Skydrive. Upload it from your XP, then download it on your phone.

 

[mir2u]

My Windows XP computer doesn't recognize my HTC 8X phone

 

[Kaushik Banerjee]

I am trying to download my Itunes music, and transfer it to my phone, but every time I try to connect the USB chord to my computer, no icon appears to "My Computer." My phone starts charging when it is connected, and a "Found New Hardware Wizard" pops up on my computer asking me if I want to install the software for the MTP Device.. However, I don't think you're supposed to install the software, right? I think it says you're not supposed to on the Microsoft website. When I tried to install it anyway, it says "There was a problem installing this software." I've also tried multiple USB ports.

Because I don't have a Windows 7 or 8 computer, the app doesn't work... I will try using another computer (another Windows XP) but I am highly doubtful that it will work...

the drivers installed in your PC might be backdated. Try uninstalling and reinstalling the drivers.

 

[euichii]

.wp8 is only suppurted by windows 7 and newer..

 

[raycpl]

.wp8 is only suppurted by windows 7 and newer..

Nope, not quite right.... I can access my 920 on several XP machines (laptops, desktops...)
Some XP might see it as Camera Device though... but there is a work around this

 

[DNHill]

I'm pretty sure I got my HTC 8X recognised under my XP machine by going through the install questions a few times (as it sees the device as a few different things) but in the end it does appear to it as an additional drive. From there you can drag/drop files onto the 8X into the few visible folders.

You can't use the desktop program for it (as noted it's Win7 and Win8 only) but to be honest it's crap anyway - you're better off just using explorer to drag and drop.

 

[Kaushik Banerjee]

Since microsoft has ended support for XP devices , its high time for us to upgrade to atleast windows 7. Win7 is a quite affordable OS.

 

[vinscg]

Do the windows updates for your pc

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