My computer shuts down while booting up from a hibernated state and today it crashed just after booting into Windows.
Once running, it doesn't crash (except for once today just after logging into windows) and when i shut it down (instead of hibernating) and restart , its still fine.
Problem happens only when I hibernate my PC and then start it back up , it shuts down just after loading windows appears and then I have to manually start the PC again.
I updated the BIOS to the latest version, drivers that I checked using MSI dragon center are all updated. Very few apps installed. No anti virus apps.
Any help will be greatly appreciated.
Processor AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz
Installed RAM 16.0 GB
GFX card MSI 3070
Windows Is updated with the latest updates already (upto 21H1).
Using a NVMe Samsung 960.
PC is only 5 months old.
2 different Crash dumps uploaded on the links below:
https://1drv.ms/u/s!An7-PvmUeOuul1GCBdF2O4TT-ED1?e=ZMmIyo
https://1drv.ms/u/s!An7-PvmUeOuul1hBR2M8PK9nw7PR?e=tmmUvN
The steps that I've taken so far in trying to fix this:
- Increased hibernation file size to 50%+.
- Ran Windows Memory Diagnostic Tool
- Ran Memtest86 with 4 passes and no errors found.
- Ran chkdsk and sfc scannow too.
- Samsung Magician shows the NVMe health as normal.
- Currently running Driver verifier with all non-MS drivers selected.
- Updated all drivers to their latest version.
- BIOS updated to the latest version already.
- Clean installed Windows a couple of days ago .
- Windows updated with the latest patches upto 21H1.
- Very few apps installed ATM.
- PC is newly assembled 5-6 months ago.. and I didn't have this problem until a month back when I installed an android game emulator and my pc crashed with a BSOD after that and failed to recover which made me clean reinstall Windows again.
CPU is not overclocked.. nor is the GFX card.. RAM is running on XMP profile 1 on stated speeds on the box.
If you could analyze the crash dump, it'd help point to the exact cause sooner IMHO.
Thanks for your valuable time, very appreciated.
Once running, it doesn't crash (except for once today just after logging into windows) and when i shut it down (instead of hibernating) and restart , its still fine.
Problem happens only when I hibernate my PC and then start it back up , it shuts down just after loading windows appears and then I have to manually start the PC again.
I updated the BIOS to the latest version, drivers that I checked using MSI dragon center are all updated. Very few apps installed. No anti virus apps.
Any help will be greatly appreciated.
Processor AMD Ryzen 5 5600X 6-Core Processor 3.70 GHz
Installed RAM 16.0 GB
GFX card MSI 3070
Windows Is updated with the latest updates already (upto 21H1).
Using a NVMe Samsung 960.
PC is only 5 months old.
2 different Crash dumps uploaded on the links below:
https://1drv.ms/u/s!An7-PvmUeOuul1GCBdF2O4TT-ED1?e=ZMmIyo
https://1drv.ms/u/s!An7-PvmUeOuul1hBR2M8PK9nw7PR?e=tmmUvN
The steps that I've taken so far in trying to fix this:
- Increased hibernation file size to 50%+.
- Ran Windows Memory Diagnostic Tool
- Ran Memtest86 with 4 passes and no errors found.
- Ran chkdsk and sfc scannow too.
- Samsung Magician shows the NVMe health as normal.
- Currently running Driver verifier with all non-MS drivers selected.
- Updated all drivers to their latest version.
- BIOS updated to the latest version already.
- Clean installed Windows a couple of days ago .
- Windows updated with the latest patches upto 21H1.
- Very few apps installed ATM.
- PC is newly assembled 5-6 months ago.. and I didn't have this problem until a month back when I installed an android game emulator and my pc crashed with a BSOD after that and failed to recover which made me clean reinstall Windows again.
CPU is not overclocked.. nor is the GFX card.. RAM is running on XMP profile 1 on stated speeds on the box.
If you could analyze the crash dump, it'd help point to the exact cause sooner IMHO.
Thanks for your valuable time, very appreciated.