New Straight Talk Policies?!?!

[deckard201293]

Ok, for the past several days now I have been trying to figure out if I can activate a Nokia Lumia 520 out of the box on my Straight Talk service. I spoke with several representatives at straight talk and they keep saying that I have to unlock the phone to use it on straight talk. I have seen several posts on blog site with people activating it on straight talk. Are they giving me a run around or is it true, it cannot be activated????

 

[Laura Knotek]

Moved to Carrier Discussion Lounge.

Do you have an AT&T or a T-Mobile SIM from Straight Talk?

 

[deckard201293]

No I currently do not. The place I go to order it says "Unlocked Phone" activation kit. I haven't bought the phone yet. I don't want to be out $100 if it doesn't work...

 

[Laura Knotek]

No I currently do not. The place I go to order it says "Unlocked Phone" activation kit. I haven't bought the phone yet. I don't want to be out $100 if it doesn't work...

If you get the AT&T 520, you will need to have an AT&T Straight Talk SIM. It won't work with a T-Mobile SIM unless it is unlocked.

 

[deckard201293]

I asked the people at Straight talk if the AT&T sim card would work and they said that it would have to be unlocked. I found that strange when it says on their site that all you need is a compatible GSM phone...

 

[deckard201293]

Putting it simple, I know that I need to have the AT&T compatible sim card. What I'm not understanding is they are saying it needs to be unlocked, and I am seeing people connect their Lumia 520's to straight without an unlock.

 

[tgp]

If you get an AT&T 520 and an AT&T Straight Talk SIM card, the phone does not have to be unlocked. It will work just fine!

 

[deckard201293]

That's what I figured. I wonder why they keep telling me it needs to be unlocked?

 

[palandri]

That's what I figured. I wonder why they keep telling me it needs to be unlocked?

Because normally when you change carriers with a GSM phone it needs to be unlocked, but a straight talk AT&T sim card is a MVNO for AT&T.
List of United States mobile virtual network operators - Wikipedia, the free encyclopedia

 

[tgp]

That's what I figured. I wonder why they keep telling me it needs to be unlocked?

Their script probably says to tell the customer that if the phone is from a different carrier it must be unlocked.

 

[palandri]

Their script probably says to tell the customer that if the phone is from a different carrier it must be unlocked.

I agree, they say that to be on the safe side and avoid complaints.

 

[deckard201293]

It's good to know that it can work. I've been looking into a windows phone for a long time and now's my chance. Thanks guys.