Ok FedEx guy showed up at 8am at work for something else, plugged in my replacement Surface at 8:10 , left it off and charging 5 hours, turned it on, went through the initial setup, turned off automatic time, changed the date and time to today, of course the "no battery detected" and red X are there. I am just letting it do the updates now. When they are completely finished, I'm turning it off, leaving it plugged in and charging at work all weekend, if it's still f'ed up on Monday morning, I'm driving to a Microsoft Store and telling them to make it right or give me a refund. And it's back to Android for me. This is a freakin $600 tablet, I expect more from Microsoft. This is the kind of situation where Apple kicks their ****, bought a used MacBook for my daughter, was totally screwed up, software was hosed, cracked keyboard, dropped it off at an Apple Store, picked it up 2 days later, fresh install of software and updated to the latest version, new keyboard, working 100%. All I had to pay for was the keyboard, no labor, no charge for the new version software.